Hehr Emergency Exit Window Recalls

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NHTSA Campaign Number: 04E093000
Manufacturer: HEHR INTERNATIONAL INC.
Date of Owner Notification: March 25th, 2005

Defect Summary:
HEHR EMERGENCY EXIT WINDOWS, MODEL NOS 1401 AND 1407, FOR USE ON CERTAIN DAILMERCHRYSLER COMMERCIAL BUSES (ORION)NC MY 2002-2004 SLF BUSES, DO NOT MEET THE EMERGENCY EXIT RELEASE REQUIREMENTS AS SPECIFIED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, BUS EMERGENCY EXITS AND WINDOW RETENSION AND RELEASE. THE WINDOWS MAY FAIL TO OPEN WHEN UNLATCHED.

Consequence Summary:
IN THE EVENT OF AN EMERGENCY, RAPID EGRESS MAY BE IMPAIRED, POSSIBLY RESULTING IN SERIOUS INJURIES OR DEATH.

Corrective Summary:
HEHR WILL NOTIFY THE CUSTOMERS OF ORION AND WILL SHIP REPAIR PARTS AND INSTALLATION INSTRUCTIONS TO THE BUS OWNERS. THE RECALL BEGAN MARCH 28, 2005. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HEHR INTERNATIONAL AT 323-663-1261.

Recall Notes:
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).