2001 Hurricane All Recalls

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NHTSA Campaign Number: 03E018000
Manufacturer: INTERNATIONAL THERMAL RESEARCH
Date of Owner Notification: April 7th, 2003

Defect Summary:
INTERNATIONAL THERMAL RESEARCH, HURRICANE HOT WATER HEATERS, MODELS C0 20/32/45/65/85/105/45XL, EQUIPPED WITH ELECTRONIC CONTROL BOARDS, MODEL V2001, FOR USE ON MOTORHOMES. THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.

Consequence Summary:
IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.

Corrective Summary:
ITR HAS NOTIFIED THE MOTORHOME MANUFACTURERS WHICH HAVE INSTALLED THE AFFECTED WATER HEATERS INTO THEIR MOTORHOMES OF THE RECALL. CUSTOMERS WILL BE NOTIFIED AND THE WATER HEATERS WILL BE REPAIRED FREE OF CHARGE. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNER NOTIFICATION BEGAN APRIL 7, 2003. OWNERS WHO TAKE THEIR MOTORHOMES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ITR AT 800-755-1272.

Recall Notes:
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).