2014 Glaval Bus Entourage Recalls

All 2014 Glaval Bus Entourage recalls can be found below. It is important to us to provide a complete resource for recall information, so if you know of any additional related recalls, please contact us to let us know.

June 1st, 2016

NHTSA Campaign Number: 16V386000
Manufacturer: FOREST RIVER, INC.
Manufacturer Campaign Number: 51-05132016-0197
Manufactured Begin Date: January 1st, 2006
Manufactured End Date: April 29th, 2016
Date of Owner Notification: July 11th, 2016

Defect Summary:
Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Glaval Universal, Primetime, Sport, Titan, Titan II, Entourage, Legacy transit buses manufactured January 1, 2006, to April 29, 2016, 2015-2016 Elkhart ECE3, ECE4, ECG4 transit buses manufactured October 24, 2014, to September 9, 2015, and 2006-2016 Starcraft Bus Allstar, Allstar XL, Starlite, Quest, Quest XL, and StarTrans Senator II, Senator II HD, and PS/2 vehicles manufactured January 1, 2006, to April 29, 2016. These vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence Summary:
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Corrective Summary:
Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall is expected to begin July 12, 2016. Owners may contact Forest River's customer service at 1-800-348-7440, or Ricon customer service at 1-818-267-3000. Forest River's number for this recall is 51-05132016-0197.

Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

April 14th, 2016

NHTSA Campaign Number: 16V217000
Manufacturer: FOREST RIVER, INC.
Manufacturer Campaign Number: 35-04112016-0168
Manufactured Begin Date: August 1st, 2008
Manufactured End Date: March 6th, 2016
Date of Owner Notification: June 9th, 2016

Defect Summary:
Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence Summary:
If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.

Corrective Summary:
Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.

Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

May 13th, 2015

NHTSA Campaign Number: 15V283000
Manufacturer: FOREST RIVER, INC.
Manufacturer Campaign Number: 35-05262015-0038
Manufactured Begin Date: April 9th, 2014
Manufactured End Date: October 6th, 2014
Date of Owner Notification: June 8th, 2015

Defect Summary:
Forest River, Inc. (Forest River) is recalling certain model year 2014-2015 Glaval Universal, Titan II, Titan II Low Floor, Legacy, Concorde II, and Entourage transit buses manufactured April 9, 2014, to October 6, 2014. During the alignment process, a tie rod jam nut my have been left loose.

Consequence Summary:
A loose tie rod jam nut may result in a loss of control, increasing the risk of a crash.

Corrective Summary:
Forest River will notify owners, and dealers will inspect the tie rod end jam nut, tightening it as needed, free of charge. The recall began on June 8, 2015. Owners may contact Forest River customer service at 1-800-445-2825 extension 138. Forest River's number for this recall is 35-05262015-0038.

Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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