Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

Flo Smart Water Monitor Lithium-Ion Battery Back-Ups

Date of Recall

2023-04-13

CPSC Release Number

23-178

Manufactured In

China

Units

About 10,000 (In addition, about 14 units sold in Canada)

Manufacturer

Moen Incorporated, of North Olmsted, Ohio

Sold By

Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.

Problem/Hazard

The lithium-ion battery back-up can overheat, posing a fire hazard.

Injuries/Incidents

There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported.

Description

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

Remedy

Refund

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