Carrier Commercial Refrigeration, Inc. Recall of Grocery Frozen Food Case Heaters

Defrost heaters used in grocery store frozen food cases

Date of Recall

2004-06-16

CPSC Release Number

04-163

Manufactured In

U.S.A.

Units

16,000

Manufacturer

Electro-Heat Inc., of Allegan, Mich.

Sold By

Grocery stores nationwide use these wide island frozen food end cap cases with defrost heaters to display food items. The cases with heaters were sold by Tyler Refrigeration from the mid-1970s to the present.

Problem/Hazard

Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.

Injuries/Incidents

Carrier Commercial Refrigeration Inc. has reports of four incidents where the defrost heater forcefully ejected, and in two instances, the defrost heater penetrated through the end of the frozen food case. In one incident, a consumer's leg was broken.

Description

The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case.

Remedy

Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases.

Consumer Contact

Tyler will contact its grocery store customers to set up appointments for the replacement of defrost heaters in these frozen food cases. For more information, contact Tyler's toll-free number at (800) 992-3744 x804 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit Tyler's Web site at www.tylerrefrigeration.com

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