myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)

Stromer ST5 electric bicycles

Date of Recall

2019-03-19

CPSC Release Number

19-729

Manufactured In

Switzerland

Units

About 195

Importer

myStromerUSA Corp., dba Stromer, a subsidiary of myStromer AG, of Vista, Calif.

Sold By

Stromer authorized dealers nationwide from April 2018 through February 2019 for about $10,000.

Problem/Hazard

 The bicycle stem can break, posing crash and injury hazards to the rider.  

Injuries/Incidents

myStromer has received one report of a stem breaking. No injuries have been reported.

Description

This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.

Remedy

Repair

Consumer Contact

myStromer at 800-819-4262 from 9 a.m. to 5 p.m. PT Monday through Friday, 9 a.m. to 5 p.m. PT Saturday and Sunday, email at [email protected] or online www.stromerbike.com and click on Recalls for more information

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