Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards
Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls
Date of Recall
2019-08-28CPSC Release Number
19-189Manufactured In
U.S.Units
About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico)Distributor
Whirlpool Corporation, of Benton Harbor, Mich.Sold By
Lowe's, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.Problem/Hazard
The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.Injuries/Incidents
Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported.Description
Remedy
ReplaceConsumer Contact
Whirlpool toll-free at 888-900-7897 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at repair.whirlpoolcorp.com. Consumers can also visit either www.whirlpool.com, www.kitchenaid.com, or www.jennair.com and click on "Recall Information" at the bottom of the page for more information.Recall Comments
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