Sony Expands Recall of VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards (Recall Alert)

Panasonic battery packs used in Sony Electronics laptop computers

Date of Recall

2017-02-07

CPSC Release Number

17-732

Manufactured In

China

Units

About 700 (In addition, about 1,700 units were previously recalled on June 15, 2016)

Importer

Sony Electronics, Inc., of San Diego, Calif.

Sold By

Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately.

Problem/Hazard

The lithium-ion battery packs can overheat, posing burn and fire hazards.

Injuries/Incidents

None reported

Description

This expanded recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. Sony has expanded the number of affected battery packs under this recall. The Panasonic battery packs were manufactured with the laptop and battery packs were sold separately or installed by Sony as part of a repair. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21 printed on the back of the battery pack. Recalled model numbers for the Sony VAIO laptop computer are:

Sony VAIO Series laptop computer model numbers
SVE14A1	SVE14A2
SVE14A3	SVE1413
SVE1511	SVE1512
SVE1513	SVE1513APXS
SVE1513BCXS	SVE1513JCXW
SVE1513KCXS	SVE1513MCXB
SVE1513MCXW	SVE1513MPXS
SVE1513RCXB	SVE1513RCXS
SVE1513RCXW	SVE1513TCXW
SVE15132CXW	SVE15134CXP
SVE15134CXS	SVE15134CXW
SVE15135CXW	SVE151390X
SVE1712	SVE1713
SVE171390X	VPCCA1
VPCCA2	VPCCA3
VPCCB1	VPCCB2
VPCCB3	VPCCB4
VPCEH1	VPCEH2
VPCEH3	VPCEJ1
VPCEJ2

Remedy

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only. Battery packs previously identified as not affected by the June 15, 2016 recall are included in this expanded announcement.

Consumer Contact

Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.

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