Schneider Electric Recalls Surgeloc™ Surge Protection Devices Due to Fire Hazard

Surgeloc Surge Protection Devices

Date of Recall

2020-10-28

CPSC Release Number

21-103

Manufactured In

Mexico

Units

About 47,250

Distributor

Schneider Electric Systems USA, Inc., of Foxboro, Mass.

Sold By

Authorized Schneider Electric distributors from January 2013 through August 2020 and included in factory-ordered panelboards for between $400 and $1,200.

Problem/Hazard

The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.

Injuries/Incidents

The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location.  No injuries have been reported.

Description

This recall involves Schneider Electric Surgeloc Surge Protection Devices.  The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications.  They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with "Square D by Schneider Electric," with the date code and the catalog number on the front.  The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352).  The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional).  The date code is located on the front of the device. Catalog numbers included in the recall include the following:  

Voltage	Surge Current Rating	NQ Panelboard Units -  Surge Cat No.
120/240 V, 1 Phase, 3-wire + ground	80 kA	SSP01BIA08PBQ1
	100 kA	SSP01BIA10PBQ1
	120 kA	SSP01BIA12PBQ1
	160 kA	SSP01BIA16PBQ1
	200 kA	SSP01BIA20PBQ1
	240kA	SSP01BIA24PBQ1
208Y/120 V, 3-Phase, 4-wire + ground Wye	80 kA	SSP02BIA08PBQ1
	100 kA	SSP02BIA10PBQ1
	120 kA	SSP02BIA12PBQ1
	160 kA	SSP02BIA16PBQ1
	200 kA	SSP03BIA20PBQ1
	240kA	SSP03BIA24PBQ1
240Y/120 V, 3-Phase, 4-wire + ground High-leg Delta	80 kA	SSP03BIA08PBQ1
	100 kA	SSP03BIA10PBQ1
	120 kA	SSP03BIA12PBQ1
	160 kA	SSP03BIA16PBQ1
	200 kA	SSP03BIA20PBQ1
	240kA	SSP03BIA24PBQ1

 

Remedy

Replace

Consumer Contact

Schneider Electric at 800-577-7353 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.se.com/us/surgeloc-safetynotice or www.se.com/us/en/, then click on the link "Product Safety Notice: Surgelogic NQ SurgeLoc Surge Protection Device."

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