Roland Recalls Digital Pianos Due to Electrical Shock Hazard (Recall Alert)

Digital Electric Piano

Date of Recall

2014-06-26

CPSC Release Number

14-738

Manufactured In

Japan and Indonesia

Units

About 640

Importer

Roland Corporation U.S., of Los Angeles

Sold By

American Musical Supply Inc., Cascio Interstate, Full Compass Systems Ltd, Guitar Center Inc., Kraft Keyboard Center, Musicians Friend Inc., Sam Ash Inc. and Sweetwater Sound Inc. stores nationwide from January 2014 to April 2014 for about $3,000.

Problem/Hazard

The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.

Injuries/Incidents

Roland received one report of a consumer connecting the power cord to an XLR output jack. No injuries have been reported.

Description

This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled:

Remedy

Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.

Consumer Contact

Roland Corporation toll-free at (877) 339-5492 from 8:30 a.m. to 5 p.m. PT Monday through Friday or email [email protected], or online at www.rolandus.com and click on"RD-800 Recall Notice" under Support at the bottom of the page for more information.

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