Posted by smed
Super P.I.T.A. that We have to call instead of handling the recall online.
One World Technologies Recalls Ryobi Battery Chargers Due to Fire and Burn Hazards
Ryobi P113 Dual Chemistry Battery Chargers
Date of Recall
2013-11-05CPSC Release Number
14-014Manufactured In
ChinaUnits
About 578,000 in the United States and 49,000 in CanadaManufacturer
Techtronic Industries (Dongguan) Co. Ltd., of ChinaImporter
One World Technologies Inc., of Anderson, S.C.Sold By
Direct Tools Factory Outlet, The Home Depot and other retail stores nationwide and online at Homedepot.com from September 2007 to December 2009 individually and as part of a kit for between $30 and $270.Problem/Hazard
The chargers can malfunction, posing fire and burn hazards to consumers.Injuries/Incidents
One World Technologies has received 25 reports of the P113 charger overheating, resulting in reports of property damage to the charger and its surroundings such as workbenches, countertops and carpeting.Description
This recall involves Ryobi model P113 dual chemistry battery chargers designed for use with both NiCd and Li-Ion portable power tool batteries. Battery chargers included in this recall are green and grey and have "Ryobi" printed in white lettering on the front of the charger. The model number and date code can be found on the data plate located on the bottom of the charger. Model P113 chargers with year/week (YY/WW) date codes between 0731-0852, without a nine digit part number, are included in the recall.
Remedy
Consumers should immediately remove any battery from the charger, stop using the recalled charger, unplug it and contact One World Technologies for a free replacement charger.Consumer Contact
One World Technologies toll-free at (800) 597-9624 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.ryobitools.com and click on Important Safety Information at the bottom of the page for more information.Recall Comments
09
Feb
04
Jan
Posted by Ed
The recall is for the battery charger and not the batteries. If you have the P113 charger you will find it on the bottom of the charger.
21
Nov
Posted by not a fan
not surprised. i have had nothing but bad luck with ryobi batteries, and their support line is SORRY
10
Nov
Posted by Gerry
COMPLETELY agree with Bob. Geeez.
08
Nov
Posted by Bob
A photo of where to look for certain things would likely help some people. Seeing as the date code starts with CS (and is therefore, to most people, not 4, but 6 digits) ... and the 'product code' is not listed as such (unlike most other manufacturers)...
These suggestions should improve customer service, as well as cut down on the number of calls placed to the call centre...