Lenovo Recalls ThinkPad Laptops Due to Fire Hazard

ThinkPad X1 Carbon Laptops (5th Generation)

Date of Recall
2018-02-06

CPSC Release Number
18-094

Manufactured In
China

Units
About 78,000 (In addition, about 5,500 were sold in Canada)

Importer
Lenovo Inc., of Morrisville, N.C.

Sold By
Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600.

Problem/Hazard
An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.

Injuries/Incidents
There have been no reports of overheating in the United States.

Description

This recall involves 14 inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5 th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.

Remedy
Repair

Consumer Contact
Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section.

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