Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert)

Matrix ClimbMills

Date of Recall
2016-11-29

CPSC Release Number
17-715

Manufactured In
Taiwan

Units
About 10,500

Sold By
Johnson Health Tech North America and its commercial fitness equipment dealers nationwide from December 2011 through September 2015 for between $8,000 and $13,000.

Problem/Hazard
The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.

Injuries/Incidents
The firm has received 19 reports of incidents involving the stop/pause handgrip malfunctioning, including eight reports of injuries such as scrapes, bumps and a shoulder dislocation.

Description

This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers:

Serial Numbers

CS17111100102 - CS17120901766

CS21130800080 - CS21130500062

CS22130602881 - CS22130602863

CS23130800001 - CS23140703749

CS23B131100001 - CS23B140701050

CS24140700001 - CS24150702803

CS24C140800001 - CS24C150200900

CS24H150100001 - CS24H150500049

Remedy
Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.

Consumer Contact
Johnson Health Tech toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, email [email protected] or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page for more information.

Recall Comments

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