Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency

Interlogix ® wireless personal panic devices

Date of Recall

2016-10-04

CPSC Release Number

17-004

Manufactured In

Mexico

Units

Units: About 67,000

Distributor

Interlogix, of  Lincolnton, NC

Sold By

Through professional security installers and distributors nationwide from May 2014 through January 2016 for about $35 to $50.

Problem/Hazard

The wireless personal panic devices can fail to operate, which could result in the device not communicating with the security system if activated in the event of an emergency.

Injuries/Incidents

None reported  

Description

This recall involves Interlogix wireless personal panic devices. The product is a wrist band or necklace panic button, used to activate a security control panel within range in the event of a personal emergency or injury. These devices were sold as an accessory with professionally installed home security systems. They were sold in black and white and include model and UPC numbers: TX-4200-01-1 (white; UPC 7-82136-72342-7) and TX-4200-01-2 (black; UPC 7-82136-72343-4). The model number is printed on the underside of the device. Both the model number and the UPC number are printed on the packaging.

Remedy

Consumers should immediately contact their professional security system installer or monitoring company for a free inspection of their personal panic device and a free replacement device for those that fail inspection.

Consumer Contact

Consumer Contact: Interlogix at 800-394-4988 Monday through Friday, from 8 a.m. to 8 p.m. PT, email at [email protected], or online at www.interlogix.com and click on  Customer Service for more information.

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