Fitbit Recalls Ionic Smartwatches Due to Burn Hazard; One Million Sold in the U.S.

Fitbit Ionic smartwatches

Date of Recall

2022-03-02

CPSC Release Number

22-089

Manufactured In

Taiwan

Units

About 1 million in the U.S. (In addition, about 693,000 were sold internationally)

Importer

Fitbit LLC (f/k/a Fitbit, Inc.), of San Francisco, Calif.

Sold By

Best Buy, Kohl's, Target and other stores nationwide and online at Amazon.com and Fitbit.com from September 2017 through December 2021 for between $200 to $330. Fitbit stopped production of Ionic in 2020.

Problem/Hazard

The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.

Injuries/Incidents

Fitbit has received at least 115 reports in the United States (and 59 reports internationally) of the battery in the watch overheating with 78 reports of burn injuries in the United States including two reports of third-degree burns and four reports of second-degree burns (and 40 reports of burn injuries internationally).

Description

This recall only involves the Fitbit Ionic Smartwatch. It was sold with a polyurethane band and has a 1.4-inch color LCD screen. The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray. The smartwatch tracks activity, heart rate, and sleep. Only the following models and colors are included in this recall. For the Ionic device, the model number (FB503) is on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic Smartwatch.

Model	Color
Ionic FB503CPBU	Slate Blue/Burnt Orange
Ionic FB503GYBK	Charcoal/Smoke Gray
Ionic FB503WTGY	Blue Gray/Silver Gray
Ionic FB503WTNV	Adidas edition, Ink Blue & Ice Gray/Silver Gray

Remedy

Refund

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