Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

Hybrid Power Adapters sold with Power Banks

Date of Recall
2019-02-06

CPSC Release Number
19-060

Manufactured In
China

Units
About 8,900 (in addition, about 475 were sold in Canada)

Distributor
Dell Inc. of Round Rock, Texas

Importer
Dell Inc. of Round Rock, Texas

Sold By
Dell.com, Amazon.com, Microcenter.com, and other electronic online retailers nationwide from February 2017 through August 2018 for between $125 and $200.

Problem/Hazard
The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

Injuries/Incidents
Dell has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.

Description

Remedy
Replace

Consumer Contact
Dell toll-free at 855-305-9057 anytime or online at www.dellproduct.com , click Lookup, and enter the first 20 characters of the manufacture code without the dashes.

Recall Comments

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