BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard

BISSELL® brand Multi Reach Hand and Floor Vacuum Cleaners

Date of Recall

2024-02-01

CPSC Release Number

24-107

Manufactured In

China

Units

About 142,000 (In addition, about 14,600 were sold in Canada)

Importer

BISSELL Homecare Inc., of Grand Rapids, Michigan

Sold By

Lowe's, Macy's, Kohl's, Target, Walmart, Best Buy and other stores nationwide and online at www.bissell.com, www.amazon.com, www.hsn.com and other online sellers from August 2016 through December 2022 for between $110 and $270.

Problem/Hazard

The vacuum's battery pack can overheat and smoke, posing a fire hazard.

Injuries/Incidents

BISSELL has received 17 reports of the recalled vacuum cleaners smoking and emitting a burning odor. Six of the reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries.

Description

This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank.

Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Remedy

Replace

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