ASUS Computer International Recalls ASUS ROG Maximus Z690 Hero Motherboards Due to Fire and Burn Hazards

ASUS ROG Maximus Z690 Hero Motherboards

Date of Recall

2022-08-18

CPSC Release Number

22-201

Manufactured In

Vietnam

Units

About 10,000

Manufacturer

Lite-On Vietnam Co. Ltd.( Cong Ty Tnhh Lite On Vietnam), of Vietnam

Importer

ASUS Computer International, of Fremont, California

Sold By

Best Buy and Micro Center stores nationwide and online at Newegg and Amazon.com from October 2021 through December 2021 for about $600.

Problem/Hazard

A capacitor on the motherboard was installed in a reverse position which can lead to a short circuit, overheating or melting, posing fire and burn hazards.

Injuries/Incidents

ASUS Computer International has received 10 reports of the motherboards overheating and melting. No injuries have been reported.

Description

This recall involves ASUS ROG Maximus Z690 Hero computer motherboards sold separately for computers. The recalled motherboards have part number 90MB18E0-MVAAY0. Affected units have a serial number that starts with MA, MB, and MC, which indicates the manufacture year in 2021. The part number is located next to the 24-pin power connector on a white label on the bottom side of the motherboard and on the packaging. Detailed instructions to determine if the motherboard is included in this recall can be found on the firm's website at https://www.asus.com/support/rog-maximus-z690-hero-checking.

Remedy

Replace

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