Waterlogic Recalls Water Cooling, Heating Systems Due to Fire Hazard

Chiller-based water dispensers

Date of Recall

2013-09-17

CPSC Release Number

13-287

Manufactured In

China

Units

About 48,000

Distributor

Waterlogic Commercial Products, LLC, of Omaha, Neb.

Manufacturer

Waterlogic Manufacturing China  

Sold By

Distributors and dealers, including AquaPure Water Systems, Culligan, CWC, Farmer Brothers, Filterfresh, First Choice Services and others selling water and coffee systems nationwide from January 2005 to December 2008 for approximately $500 to $1500.  The units are sold to dealers and leased to consumers.

Problem/Hazard

The hot water tank can stop functioning and cause the machine to overheat, posing a fire hazard.

Injuries/Incidents

Waterlogic received 16 reports of fire and smoke within the water dispensers. No injuries or property damage have been reported.

Description

Chiller-based water filtration systems provide hot and cold water dispensers for home and workplace. The units come in three sizes, 18, 40 and 48 inches high, and in white, black or stainless steel. One of the following brand names is printed on the front of the unit: AquaMark, Coolersmart, Culligan, Innowave, Waterlogic and Xstream Water. Recalled products have serial numbers printed on a label on the back of the machines.

Remedy

Waterlogic is contacting its distributors and providing a list of affected units and all technical instructions and necessary parts for repairing the units. Consumers who have not been contacted by their distributer for a free repair should contact Waterlogic.

Consumer Contact

Waterlogic Commercial Products toll-free at (855) 905-2002 from 9 a.m. to 5 p.m. CT Monday through Friday, or visit the website at www.waterlogic.us and click on the "Maintenance and Service" link to find the "Voluntary Recall" link for more information.

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