Sony Recalls VAIO Laptop Computers Due to Burn Hazard

Notebook computers

Date of Recall
2010-06-30

CPSC Release Number
10-284

Manufactured In
China and the United States

Company Phone Number
(866) 496-7669

Units
About 233,000

Manufacturer
Sony Electronics Inc. of San Diego, Calif.

Sold By
Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.

Problem/Hazard
The computers can overheat, posing a burn hazard to the consumer.

Injuries/Incidents
Sony has received 30 reports of units overheating resulting in deformed keyboards and casings. No injuries have been reported.

Description
The recalled products are VPCF11 Series and VPCCW2 Series notebook computers. The computers are available in many colors and have "VAIO" on the front outside panel. The model numbers can be found on the bottom of the computers.

VPCF111FD/B VPCF111FX/B VPCF111FX/H VPCF112FX/B VPCF112FX/H
VPCF113FX/B VPCF113FX/H VPCF114FX/B VPCF114FX/H VPCF115FM/B
VPCF115FM/BL VPCF116FX/B VPCF116FX/H VPCF117FX/B VPCF117FX/B
VPCF117FX/H VPCF11AFX/B VPCF11BFX/B VPCF11CGX/B VPCF11DGX/B
VPCF11EGX/B VPCF11FGX/B VPC11GGX/B VPCF11HGX/B VPCF11JFX/B
VPCF11KFX/H VPCF11LFX/B VPCF11MFX/B VPCF11NFX/B VPCF11PFX/H
VPCF11QFX/B VPCF11QFX/H

Remedy
Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer’s BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.

Consumer Contact
For additional information, please contact Sony toll-free any time at (866) 496-7669 or visit the firm’s website at http://esupport.sony.com/US/f1cw2update

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