Rheem Recalls to Repair Water Heaters Due to Fire and Burn Hazards; Sold Exclusively at Home Depot

Rheem electric water heaters

Date of Recall
2016-05-26

CPSC Release Number
16-176

Manufactured In
U.S. and Mexico

Units
About 54,000

Distributor
Rheem Sales Company Inc., of Montgomery, Ala.

Manufacturer
Rheem Sales Company Inc., of Montgomery, Ala.

Sold By
The Home Depot stores nationwide and online from January 2014 through April 2016 for between $450 and $720.  

Problem/Hazard
The control panel on the water heaters can overheat, posing fire and burn hazards.

Injuries/Incidents
The firm has received 296 reports of  control panels overheating, including one report of a fire which resulted in $5,800 in property damage. No injuries have been reported.  

Description

This recall involves Rheem brand "Performance Platinum" electric water heaters in 40, 50 and 80 gallon capacities. The recalled water heaters are gray and have the "Performance Platinum" Rheem logo decal on the front above the thermostat control panel. The water heaters have a rating plate near the bottom of the unit with the model number, date of manufacture and serial number. Recalled water heaters have the following model number and have a serial number within the following ranges:

Remedy
Consumers should immediately turn off and stop using the recalled water heaters. Consumers should contact Rheem to request a free repair by a Rheem field technician.

Consumer Contact
Rheem toll-free at 866-369- 4786 from 7 a.m. to 7 p.m. CT Monday through Saturday and from 8 a.m. to 3:30 p.m. CT on Sunday or online at www.rheem.com and click on Recall Information for more information.

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