Konica Minolta Recalls Printers Due to Fire Hazard

Konica Minolta Printers

Date of Recall
2012-02-02

CPSC Release Number
12-717

Manufactured In
China

Units
About 8,430

Importer
Konica Minolta Business Solutions U.S.A. Inc., of Ramsey, N.J.

Sold By
Various value-added resellers, direct retail sales and authorized Konica Minolta dealers from June 2010 through March 2011 for between $900 and $3,500.

Problem/Hazard
The printers can short circuit and overheat during use, posing a fire hazard.

Injuries/Incidents
The firm is aware of two reports of the printers overheating. No injuries have been reported.

Description
This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.

Remedy
Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.

Consumer Contact
For additional information, contact Konica Minolta toll-free at (800) 825-5664 between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us

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