Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores

Kenmore Elite Microwave Ovens

Date of Recall
2019-11-14

CPSC Release Number
20-020

Units
About 700

Distributor
Sears Holdings Management Corporation, of Hoffman Estates, Ill.

Importer
Sears Holdings Management Corporation, of Hoffman Estates, Ill.

Sold By
Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.

Problem/Hazard
Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.

Injuries/Incidents
None reported

Description

This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door.


Model Number

Serial Number Range

204.77603610

17042700001 and 17042700684

Remedy
Repair

Consumer Contact
Sears at 800-659-7026 from 7 a.m. to 7 p.m. CT Monday through Friday, or online at www.sears.com and click on "Product Recalls" for more information.

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