Hy Cite Enterprises Recalls Royal Prestige Thermal Wall Pots and Pans Due to Burn and Fire Hazard
Royal Prestige 9-Ply Thermal Wall Cookware
Date of Recall
2012-01-17CPSC Release Number
13-098Manufactured In
ItalyCompany Phone Number
(800) 609-9577Units
About 560,000Manufacturer
Meyer Europe, SRL, of Verdellino, ItalyImporter
Hy Cite Enterprises LLC, of Madison, Wis.Sold By
Independent distributors of Hy Cite Enterprises sold this product through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.Problem/Hazard
The cookware can collapse, crimp or severely deform when exposed to heat, posing a burn and fire hazard to the consumer and nearby property.Injuries/Incidents
The company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.Description
This recall involves stainless steel 9-ply "Thermal Wall" pans sold under the "Royal Prestige" brand name. The products were sold individually and in sets. The following cookware is included in this recall:Remedy
Consumers should stop using the cookware immediately and contact Hy Cite for instructions for sending the cookware to the firm for repair. Damaged pots and pans will be replaced.Consumer Contact
Hy Cite Enterprises at (800) 609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.Recall Comments
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