Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature
“Vista Residential” Security System Control Panels
Date of Recall
2009-04-07CPSC Release Number
09-734Manufactured In
MexicoUnits
About 7,000Distributor
Honeywell International Inc., of Melville, N.Y.Manufacturer
Ademco de Juarez s.r.l., of MexicoSold By
Security and alarm dealers nationwide from October 2007 through January 2009 for between $35 and $115.Problem/Hazard
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.Injuries/Incidents
None reported.Description
This recall involves the following models of the “Vista Residential” series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, GAV20P, Vista 15P, and Vist-20pSIA. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.Remedy
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.Consumer Contact
For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm’s Web site at www.security.honeywell.comRecall Comments
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