Gree Reannounces Dehumidifier Recall Due to Serious Fire and Burn Hazards; More Fires and Property Damage Reported

Dehumidifiers

Date of Recall
2014-05-15

CPSC Release Number
14-179

Manufactured In
China

Units
About 2.5 million in the United States and 55,000 in Canada (This recall was first announced in September 2013, updated in Octob

Manufacturer
Gree Electric Appliances, of China

Importer
Airwell of France; CNA of Wood Dale, Ill.; Danby of Ontario, Canada;  De'Longhi of Italy; Frigidaire, of Charlotte, N.C.; GE Appliances, of Louisville, Ky.; Gree USA Sales Ltd. of City of Industry, Calif.; IRP of Pineville, N.C.; MJC America Ltd. dba Soleus International Inc. of Walnut, Calif.; and Sunrise of Quebec, Canada.

Sold By
AAFES, HH Gregg, Home Depot, Kmart, Lowe's, Menards, Mills Fleet Farm, Sam's Club, Sears, Walmart and other stores nationwide and in Canada, and online at Amazon.com and Ebay.com, from January 2005 through August 2013 for between $110 and $400.

Problem/Hazard
The dehumidifiers can overheat, smoke and catch fire, posing fire and burn hazards to consumers.

Injuries/Incidents
The number of reported incidents of overheating dehumidifiers has increased nearly 400 percent from 119 in the original recall (September 2013) to 471 reported incidents. The number of reported fires has increased more than 200 percent from 46 to 121 reported fires. Property damage reports have more than doubled from $2.15 million in the original recall to nearly $4.5 million.

Description

This recall involves 20, 25, 30, 40, 45, 50, 65 and 70-pint dehumidifiers with brand names Danby, De'Longhi, Fedders, Fellini, Frigidaire, GE, Gree, Kenmore, Norpole, Premiere, Seabreeze, SoleusAir and SuperClima. Recalled model numbers and date codes are listed below. The brand name and the pint capacity are printed on the front of the dehumidifier. The model number and date code are printed on a sticker on the back, front or side of the unit. The dehumidifiers are white, beige, gray or black plastic and measure between 19 and 24 inches tall, 13 and 15 inches wide, and 9 and 11 inches deep.

Remedy
Consumers should immediately turn off and unplug the dehumidifiers and contact Gree to receive a refund.

Consumer Contact
Gree toll-free at (866) 853-2802 from 8 a.m. to 6 p.m. ET Monday through Friday or online at www.greeusa.com and click on Recall for more information.

Recall Comments

Posted by Sandy


http://www.cpsc.gov/en/Recalls/2014/Gree-Reannounces-Dehumidifier-Recall/

Go to this website. It's our gov't. Yours is not on the list (yet). Good luck finding an American manufactured one. I may get one. Still considering. Put it where you can keep an eye on it and set it up with a timer. Maybe we should mount them in the fireplace. LOL.Actually I could do that. I have a Lopi in the basement! Or buy a fireproof pad like they sell for in front of the fireplace. Here's what America has come to.

Posted by russ


Tried five different phone #s starting with the one on the back quarter panel. Got another number that connected me to Lowes who would only sell me the adaptor kit which is now $11.- they gave me the Frigerdaire # which after 6 prompts when I selected I had a dehumidifier they gave me a email address which was so long and confusing and then would not let me go back to Cudtomer Service.
There are so many other companies that sell dehumidifiers why would I buy the three I need from Frigidaire???
This was after spending 20 minutes contacting Gree to see if my unit was one starting fires.....it wasn't unfortunately. I try to recycle my appliances so someone can fix them but this one is going into the trash because I wouldn't want anyone else to deal with Frigeradaire.
My we and I have seven appliances that Frigerdaire sells in addition to the three dehumidifiers & guess which company I will never purchase from again.

Posted by [email protected]


article said serial and model numbers were listed below. WHERE?

Posted by Anonymous


I suggest you call Gree at 1-866-853-2802 and ask them.

Posted by TIGERFLU123


CAN SOMEONE TELL ME IF MY NEW FRIGIDAIRE DEHUMIDIFIER 70 pint MODEL FAD704DWD 7.8 AMPS WITH SERIAL #KN40106595 THAT WAS DELIVERED TODAY BY UPS IS ANYWHERE I YOUR RECALL LIST. WE ARE AFRAID TO TURN IT ON AND USE IT. CAN SOMEONE PLEASE HELP ME?

Mary Lou Elias
Trumbull, Ct 06611