GE Recalls to Inspect and Repair Wall Ovens Due to Fire and Burn Hazards

GE®, GE Profile™, Monogram® and Kenmore® Wall Ovens

Date of Recall

2008-11-18

CPSC Release Number

09-046

Manufactured In

United States

Company Phone Number

(888) 569-1588

Units

About 244,000

Manufacturer

GE Consumer & Industrial, of Louisville, Ky.

Sold By

Home builders and appliance stores nationwide from October 2002 through December 2004 for between $900 and $3,600.

Problem/Hazard

The extreme heat used in the self-clean cycle can escape, if the wall oven door is removed and incorrectly re-attached by the installer or the consumer. This can pose a fire and burn hazard to consumers.

Injuries/Incidents

GE is aware of 28 incidents of minor property damage in which adjacent kitchen cabinets have been damaged. No injuries have been reported.

Description

This recall involves GE wall ovens sold under the following brand names: GE®, GE Profile™, Monogram® and Kenmore®. The wall ovens were sold in white, black, bisque and stainless steel. The following model and serial numbers can be found inside the oven on the left interior wall. For microwave combination ovens, the serial number can be found on the left interior wall of the microwave.

Brand	Model	Serial Number Begins With
GE/Profile	JCT915, JT912, JT915, JT952, JT955, JT965, JT980*, JTP20, JTP25, JTP28, JTP48, JTP50, JTP86	TD, VD, ZD AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF
Monogram	ZET3058, ZET938, ZET958
Kenmore (All model numbers start with 911)	4771, 4775, 4781, 4904, 4905, 4923*	2T, 2V, 2Z 3A, 3D, 3F, 3G, 3H, 3L, 3M, 3R, 3S, 3T, 3V, 3Z

Remedy

Consumers should immediately inspect the oven to make sure they do not have an incorrectly re-attached wall oven door, which will not open into the flat position. If the wall oven door is incorrectly re-attached, consumers should not use the self-clean cycle and call GE for a free repair. Consumers can continue to use normal baking or broiling function in the oven until the oven is repaired.

Consumer Contact

For additional information, contact GE toll-free at (888) 569-1588 between 8 a.m. and 8 p.m. Monday through Friday, and between 9 a.m. and 3 p.m. Saturday ET, or visit the firm’s Web site at www.GEAppliances.com