Frigidaire and Electrolux ICON Electric Smoothtop Cooktops and Slide-In Ranges Recalled Due to Fire Hazard

Frigidaire and Electrolux ICON Smoothtop Electric Cooktops and Frigidaire Slide-in Ranges with rotary knobs and digital displays

Date of Recall
2010-10-21

CPSC Release Number
11-016

Manufactured In
Canada

Company Phone Number
(888) 281-5310

Units
About 122,000

Manufacturer
Electrolux Home Products Inc., of Charlotte, N.C.

Sold By
Mass merchandise and independent retail stores from January 2005 through August 2010 for between $500 and $2,500.

Problem/Hazard
Liquids can pool under the control knob and cause the surface heating element to turn on unexpectedly, heat to temperatures other than expected and then not turn off, posing a risk of fire and burn hazards to consumers.

Injuries/Incidents
Electrolux has received 70 reports of incidents, including three reports of fires that resulted in property damage. Three minor burn injuries were reported.

Description
This recall involves Frigidaire and Electrolux ICON smoothtop electric cooktops and Frigidaire slide-in ranges with rotary knobs and digital displays. Model and serial numbers for the slide-in ranges can be found inside the oven door on the left side of the unit or on the underside surface on cooktop models. The following model and serial numbers are included in this recall:

Frigidaire Serial Number Range and Models
Serial Number Range: NF501XXXXX through NF952XXXXX
Model Numbers GLEC30S9EB
GLEC36S9EB
GLEC30S9EQ
GLEC36S9EQ
GLEC30S9ES 		GLEC36S9ES
GLES389EB
GLES389EQ
GLES389ES
GLES389FB 		GLES389FQ
GLES389FS
LEEC30S9FE
LEEC36S9FE
LES389FE 		PLEC30S9EC
PLEC36S9EC
PLES389EC
PLES399EC

Remedy
Consumers should immediately stop using and unplug the recalled ranges or power off cooktops at the circuit breaker. Contact Electrolux for information on how to obtain a free repair kit.

Consumer Contact
For additional information, contact Electrolux at (888) 281-5310 between 8 a.m. and 10 p.m. ET Monday through Saturday or visit the firm’s website at www.smoothtoprangerecall.com (Frigidaire) or www.cooktoprecall.com (Electrolux).

Recall Comments

Leave a Comment
06
Sep

Posted by SJCC


9/6/17 7:45PM

Complaints On All Appliances Purchased In 2010 Brand New W New Home Purchased
Frigidaire Microwave Model Fmv152ksa Serial Kg92102455
Paint Peeled Off Inside And Does Not Heat Within Approp. Time Frame Or Cook Anything Right Only Had It 7 Yrs. Junk! Never Purchase Frigidaire Appliances Again

Frigidaire Stove Self Cleaning Oven With Ceramic Cooktop
Es300 Model Fef368gce Serial Vp94853859
Oven Element Gone Already
Burners In Front Burn Everything On Low Heat And Simmer
Bad Performance Never Purchase Again
Only Had Since 2010

Frigidaire Refrigerator - Extremely Poor Quality And Performance
Purchased In 2010 - Never Again
Door Seal Gone, All Drawers Cracked Broken Incl. Door Food Insert Holders
Worst I Have Ever Had In My Life
Now Leaking Inside And Refrig Not Working Right
Constantly Throwing Out Food Does Not Keep

06
Aug

Posted by Anonymous


8/6/15 5:24PM

My Name is Russ King, I live in Springvale, Maine. This past Sunday we had to have the fire dept. come here due to an electrical fire in my stove top, Model # FPEC3685KSA, Apparently after reading this site I'm not the only victim. Frigidair/Electrolux are trying to give me the runaround, saying this seems to be an isolated incident, and the product is not under recall or warrantee. How many more are out there and does someone have to lose their home or life due to fire caused by this problem before it is acknowledged the product is dangerous. this statement will be followed by a report to the CSPC hotline with fire dept. report of the event.

03
Feb

Posted by Fox


2/3/15 8:12PM

I have had the same problems as everyone making comments about the Frigidaire stove top. I have a Frigidaire model fpec3685ksa. The unit was repaired for the stove top turning on and not turning off. After 1 year the unit is doing it again. The control card and harness have turned black from overheating. I did not have any success with Frigidaire on any replacement parts.

29
Nov

Posted by TMudd


11/29/13 6:09PM

This company is the worst!!! Why do you issue a recall if you don't plan on fixing the problem. On the website it is clear that my model number and serial number fall within the recalled numbers. All they know how to say is..."This unit is not part of the recall". I guess I, like the others, have learned a valuable lesson. DON'T BY FRIGIDAIRE!!!!What options do we have...?

05
Nov

Posted by Trusting


11/5/13 7:50AM

My stove top is covered under this recall but no one returned any information on my e-mail. This is a serious matter when your stove top turns on by itself and it heats up way past the stoves highest setting, I witness this myself. If I was not walking by the stove at the time it could have caused a fire. Because of your lack of concern I will never buy any of your products and will let others know of your lack of concern to remedy problems with your products!

01
Oct

Posted by jannoyes


10/1/13 5:11PM

exact same thing happened here I called and they said mine was not one of the recalled ones will never buy another fridigare product and will tell everyone I know including facebook what a crap product that are turning out in Canada better off buying Chinese
in this case

25
Jun

Posted by Non-valued customer


6/25/13 1:44PM

My Frigidaire cooktop model displays the same symptoms, comes on by itself without turning the front control knob. After calling Frigidaire about my issue I was told my model was not covered under the recall. So let me get this straight, my hous has to burn to the ground before you decide to include my model number under the recall even after I have called and confirmed that my model is displyaing the same symptoms. Never again will i buy a Frigidaie/Electrolux appliance or product and will make sure everyone I know does the same.

01
Jun

Posted by Chip


6/1/13 3:17PM

burner came on high while we were eating breakfast,no way to turn off,clicked off breaker

22
Apr

Posted by Raff


4/22/13 12:17PM

These people are CRAZY and cheap. I had FLAMES coming off control panel, burnt up stailess steel crockpot, countertop (and probably wiring) Thier response - this is a FIX ONLY. I have crockpot image BURNED into the glass,all the want to do is replace controllers. Does anyone know class action - thank God we were home - this would have burned down our entire house.

Anyone have any more information please post. I will NEVER EVER trust ither company again! Frigidare stopped supporting recall - sent to Electrolux. We bought it two years ago - they say since we do not have receipt - they assume when last manufactured (mid-2007). We did not even BUY our house until 2008! Any suggestions?

07
Apr

Posted by Anonymous


4/7/13 8:56AM

Just had a small fire in my kitchen! Son came to me and says think you forgot something on the stove, I smell something burning. Walked in to find kitchen towel that was left on stove on fire! Knob was on off but burner was red hot. Noticed the digital numbers on the control panel was going from high numbers to low numbers and back again. It would not shut off! Turned off power at the electrical box, waited a few minutes turned back on now not only does my burners no longer work my oven wont turn on. I am so grateful that we were home and awake at the time. What a dangerous appliance!

13
Oct

Posted by Anonymous


10/13/12 9:06AM


Why weren't we notified by mail about the recall? If someone don't get on the computer and find out for themselves they would never know. When the fire started in my kitchen I had to turn the stove off at the control box. I called an authorized dealer and they came out and replaced the front panel which cost me
$300.00. He didn't say anything about the switches. When I called Frigidaie she said she was sending me the switches. I think I was taken by the authorized dealer, they should have known about the recall. when I called Frigidaire they gave me the same authorized dealer's number to call. I am not sure if I want them working on my stove.

18
Aug

Posted by Anonymous


8/18/12 11:22AM

This happened to me; I came into my kitchen one morning and found the single element position (middle rear) red hot and to my amazement the switch was off. I turned it off at the main electric panel; called an appliance repair man and had the switch replaced. Now almost 1 year later I found the same problem just before retiring for the night. This time I did some research (google/recalls) and found this recall. Resolution is unknown at this time. I am very lucky this was not the element that my tea pot was on and I was away for my winter vacation or asleep. This is not good.

30
Apr

Posted by g2dogs


4/30/12 4:44PM

If you have one of these stoves and they come to fix, make sure the fix on the knob connection is not for just the one that you saw come on by itself. Had fix done but they only did one and later on another one came on by itself and started a fire in my kitchen. Be careful with this product!!!