Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair

Canon Desktop Copiers

Date of Recall
2006-09-18

CPSC Release Number
06-259

Manufactured In
Japan and Thailand

Company Phone Number
(800) 828-4040

Units
About 800,000

Manufacturer
Canon Inc., of Japan

Importer
Canon U.S.A. Inc., of Lake Success, N.Y.

Sold By
Dealers, national retailers and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300.

Problem/Hazard
An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.

Injuries/Incidents
Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire due to the problem with the electrical connection. No injuries were reported.

Description
The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.

Remedy
Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.

Consumer Contact
For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm's Web site at www.usa.canon.com

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