Dell Inc. Recall of AC Adapters for Notebook Computers

AC adapters used with notebook personal computers

Date of Recall
2004-10-08

CPSC Release Number
05-004

Manufactured In
China and Thailand.

Units
About 990,000

Distributor
Dell Inc., of Round Rock, Texas

Manufacturer
Delta Electronics Inc., of Taipei, Taiwan

Sold By
Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.

Problem/Hazard
The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.

Injuries/Incidents
: Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.

Description
The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer:
  • Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port.
  • Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station.
  • Precision: M40
The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.

Remedy
Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.

Consumer Contact
Consumer should call Dell at (866) 720-5347 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell's Web site at www.delladapterprogram.com

Associated Images

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