Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard

Programmable thermostat communication module

Date of Recall

2010-06-17

CPSC Release Number

10-743

Manufactured In

Mexico

Units

About 6,300

Manufacturer

Comverge Inc. of Norcross, Ga.

Sold By

TXU Energy to customers in North Texas

Problem/Hazard

The communication module in the thermostat can overheat, posing a risk of fire hazard.

Injuries/Incidents

Comverge is aware of 10 incidents of the communication module overheating and damaging the thermostat, in at least one incident there was minor smoke damage to the wall. Comverge has not received any reports of injuries.

Description

This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.

Remedy

Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.

Consumer Contact

For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm’s website at http://www.comverge.com/recall

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