Certain VAIO Notebook Computers Recalled by Sony Electronics Inc.

Sony VAIO notebook computers

Date of Recall

2003-09-25

CPSC Release Number

03-197

Manufactured In

China.

Company Phone Number

(800) 880-9743

Units

About 5,600

Manufacturer

Sony Corp., of Tokyo, Japan

Sold By

Electronic and computer stores nationwide from June 2003 through July 2003 for about $1,500.

Problem/Hazard

Users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings.

Injuries/Incidents

None reported.

Description

Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003.

Remedy

Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.

Consumer Contact

Call Sony at (800) 880-9743 anytime or visit their Web site at www.sony.com/pcsupport.

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